Service

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Power battery solution application and maintenance procedure:

-Accept customer battery after-sales feedback.

-After- sales service contact customer to understand the basic situation.

-Arrange for technicians to conduct initial inspections.

-Product failure problem analysis and diagnosis ( FA or 8D report to clients).

-Product quality problem.

-Commitment under the product warranty.

-Non product quality issues.

-Requires customer consent ( offer repair quotation).

-Repair product and send back to customer.

-Customer result confirmation.

-Returning to the customer and make record.